As you're probably aware there is an outbreak of a virus named the Coronavirus over in China. This virus appears to be spreading like a flu and health officials are concerned over it's spread into other countries.
We take this virus very seriously and are watching the situation closely.
As an international company we have warehouses in many countries through our various online stores. Some of our warehouses are located in China. As of right now there is no indication that the virus is affecting our warehouses or suppliers.
We have also researched the possibility of contracting the virus from a package received from China as I'm sure most of our customers (including ourselves) would be very concerned over this. Based on our research we are confident that you CANNOT get the Coronavirus via a package received in the mail from China.
The reason is because the virus spreads like a flu and needs a host to survive. The virus would not survive long enough on a package to be a risk to ourselves or our customers.
We will continue to monitor the situation closely and will advise our customers if anything changes.
Update: 22 Feb 2020 - Although the issue is not resolved many people have returned back to work and shipping is starting to return to normal. Packages are being redirected through alternative routes so expect some delays. Our warehouse and suppliers have started shipping out products again now as well.
Thank you for your patience as I'm sure it's been just as frustrating for you as it has been for us. We wish the people of China good health and thank everyone for their time and patience.